In order for SMC³ to better serve you, please have the following information available for the SMC³ technical support representative. Thank you.
Please have the following information on hand for our technical support representative:
1) Which operating system and version are you using?
From Windows, right click My Computer and select Properties (e.g., Windows 98 SE, Windows 2000, Windows XP Professional).
2) What is the name and version of your SMC³ application?
From the SMC³ application click Help>>About
3) If connecting from the Internet, which browser are you using?
From the browser menu click Help>>About
SMC³ technical support is available Monday through Thursday from 8:00 a.m. to 5:30 p.m. (Eastern Time) and Friday from 8:00 a.m. to 6:30 p.m. via e-mail or by calling 800-272-3425.
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