Case Study SMC³ + Express Logistics
Maximized LTL API Impact and Putting an End to Manual Processes
Express Logistics, Inc. an award-winning, third-party logistics provider specializing in less than truckload (LTL), truckload, and intermodal brokerage services, was utilizing application program interfaces (LTL APIs) in its quest to achieve optimal efficiency and enhanced customer service for LTL planning, execution and visibility. Although, there were some positive impacts, Express Logistics, who was using another provider’s (APIs) hadn’t been able to realize the full functionality and optimization they’d expected from LTL APIs due to ongoing issues.
Express Logistics was looking for an API solution that would eliminate carrier onboarding delays due to the extended onboarding time, leading to inefficient, manual processes across the full lifecycle.
SMC³’s LTL APIs enabled Express Logistics and SMC³ to achieve an aggressive, 60-day conversion timeline, and to automate the full shipment lifecycle management process.