SMC³ COVID-19 Business Continuity Update

March 16, 2020

SMC³ has an unwavering commitment to the safety and health of its customers, business partners and employees. To both ensure the safety of the SMC³ community and that customers experience no interruption in service amid the evolving situation surrounding Coronavirus (COVID-19), SMC³ has successfully tested and validated its business continuity plan for the pandemic.

All employees in both the Peachtree City and Louisville offices executed the plan last week, and operations continued as normal. Actions and practices taken over the past several years have helped us prepare for scenarios like this. Throughout the process, SMC³ has been refining and implementing new procedures. All SMC³ employees have access to remote connectivity and can field phone and email inquiries as usual.

This situation continues to evolve quickly, and SMC³ will be monitoring it closely and will continue to follow guidance from the Centers for Disease Control and Prevention and the World Health Organization. SMC³ understands the current situation is challenging for stakeholders throughout the supply chain. With this strategy in place, along with the proven business continuity plan, SMC³ will continue to support its customers, providing uninterrupted LTL and truckload technology services for the wider transportation and supply chain industries.

If you have any questions, please contact SMC³ Customer Support at customersupport@smc3.com or 800.845.8090.