FULL TIME | PEACHTREE CITY, GA or LOUISVILLE, KY | FULLY REMOTE OR HYBRID
Position Summary
THIS POSITION CAN BE ONSITE, REMOTE, OR HYBRID
We are looking for a high-performing, fast-learning, solutions-driven professional to assist with the maintenance and development of our current and future Cost Intelligence Systems. The ideal candidate will work closely with clients, take part in onboarding and training and present material at user group meetings. This person will play a critical role in the development of our web-based costing model, transforming current functionality and new client needs into detailed requirements, participating in user interface design and working closely with the development team to produce a state-of-the-art product for the LTL and TL trucking industries.
Essential Functions
Gather product feedback and understand business needs of both administrative and end users of the LTL and Truckload costing software
Prioritize, coordinate and maintain user requests
Document detailed logic requirements for the development team, including accounting and mathematical applications
Help test and approve completed development work
Represent the user in the designing and testing of user interface screens
Work closely with the development team and respond to questions
Assist with onboarding of new clients and system set-up
Assist with both on-site and virtual training of new clients
System documentation, User Manual updates, and general client instructions
Prepare and present informative material for prospective clients (demos), user group meetings and other events
Assist with general client support and troubleshooting as needed
Qualifications
Bachelor’s degree in Business Administration, Accounting, Logistics, Supply Chain Management or related degree from an accredited university or college required
MBA preferred
Hold a current Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification or be willing to acquire one within first 6 months in position
5+ years with a transportation, third-party logistics or related industries preferred
2+ years of experience working in an agile environment preferred
Knowledge of operational networks and cost drivers for asset-based carriers a plus
Excellent technical and interpersonal skills
Demonstration of successful leadership
Ability to stay focused on long-term goals
Superb organizational and time management skills
Excellent communication skills and adept at making the complex easy to understand
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
