Careers with SMC³

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Who is SMC³?

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Want to know more about SMC³ data and technology solutions?

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Do you have what it takes to be part of our winning team? SMC³ is the data and solutions leader in the less-than-truckload (LTL) freight industry and has been for eight decades. As the knowledge-hub for LTL, we seek out the best and brightest talent to build on our niche expertise, operational excellence and thought leadership across the supply chain.

From software development and technical support to business analysis and world-class sales, the opportunities to grow with SMC³ are many. Talent at SMC³ is recognized, strengthened and rewarded through:

  • Competitive salary and benefits package, including matching 401k
  • Continuing education and training to stay at the peak of your profession
  • Company events and activities that build community and create a positive workplace
  • Corporate Quality Initiative that recognizes employee contributions to stronger work processes that deliver bottom line impact

SMC³ is an equal opportunity employer.

Check Out these Current Opportunities to Grow with Us

ATL Openings in south Atlanta office (Peachtree City, Georgia)

Part Time Building Services Tech

Position Summary
    The responsibilities for this part-time position are to complete special projects for both SMC³ buildings an act as back up to full-time Building Services Technicians in their absence. This includes building, building grounds and some general maintenance work. This position will get 10-20 hours per week.
Essential Functions
  • Removing all trash from building
  • General cleaning of offices and restrooms, including cleaning inside windows, etc.
  • Sweeping, mopping, dusting, and vacuuming of all areas
  • Removing trash and debris from building grounds between landscaping services visits
  • Change light bulbs as needed
  • Moving and set-up of furniture
  • Making trips to post office as assigned
  • Fueling company autos
  • Cleaning, washing, and waxing of company autos (interior and exterior)
  • Perform general and touch-up painting as needed
  • Perform other duties as assigned
Qualifications
  • High School Diploma, GED or comparable education
  • Minimum One (1) year maintenance work a plus
Skills

Director, Cost Intelligence Systems

Position Summary
    This position requires a high performing, business solutions oriented professional to play a critical role setting strategy, development direction, and customer communications for our Cost Intelligence Systems. The Director will oversee product support and development work, demonstrate the product to potential customers, and will meet with clients to oversee cost model set up, installation, and user training. This role is also instrumental to scheduling, planning and coordinating CIS User Group meetings.
Essential Functions
    Note: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar.
    Development
  • Gather product feedback and understand business needs of users for LTL and TL costs / pricing
  • Develop a short, mid, and long-term vision of the Cost Intelligence System such that it delivers added value to our current customers and penetrates new customer segments
  • Prioritize, Coordinate and Maintain User Requests
  • Design and Implement Features to:
    • -Improve cost recognition and applications
      -Special client applications
      -Process client data
  • Including:
    • - Written instructions for programmers
      - Programming 'the math'
      - Written explanations for clients
      - Changes and updates to manuals
    Support
  • System failure analysis and investigation
  • On-site training
  • Product demonstrations to potential customers
  • In support of new clients:
    • - Oversee model setup
      - Recommend and implement needed customizations
      - Package, document and send installation
      - On-site training
  • Active support of User Groups:
    • - Develop a detailed agenda
      - Determine, develop and present sessions
    Qualifications
      Note: Qualifications listed are guidelines. Other factors may be taken into consideration.
    • Bachelor's degree in Business Administration, Accounting, Logistics, Supply Chain Management or related degree from an accredited university or college required
    • MBA preferred
    • 7+ years in a management role with a transportation, third-party logistics or related industries
    • Knowledge of operational networks and cost drivers for asset based carriers a plus
    • Excellent technical and interpersonal skills
    • Demonstration of successful leadership
    • Strategic minded, and adept at keeping the organization focused on its longer term strategic goals amidst a wide range of tactical activities
    • Excellent communication skills - verbal, written and presentations. Adept at making the complex easy to understand
    • Ability to travel as necessary (20 – 30% estimated)
    Skills
    • Problem Solving
    • Interpersonal Skills
    • Oral Communications
    • Written Communications
    • Organization
    • Detail oriented
    • Accuracy
    • Adaptability
    • Dependability
    • Click here to submit resume

    QA Testing Engineer II

    Position Summary
      SMC³ is looking for a QA Testing Engineer II to join a specialized team to help build and test a high-quality, innovative and fully performing software. The successful candidate will work in an agile team environment. This position is responsible for supporting testing efforts within an agile team.
    Essential Functions
      Note: The duties listed below serve only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar.
    • Under general supervision, create, execute and maintain manual and automated tests to ensure conformance to the requirements outlined within user stories and team conversations.
    • Under general supervision, create, execute and maintain load tests.
    • Under general supervision, create, execute and maintain performance tests.
    • Under general supervision, communicate defects effectively to product team and work with product owner to ensure they are put into a product's backlog or addressed within a sprint.
    • Under general supervision, work closely with other team members regarding reporting of software defects.
    • Under general supervision, query raw data sources including text files and databases to verify accuracy of product responses.
    • Make recommendations toward enhancing the usability of products.
    • Recommend tactical alternatives in the testing arena.
    • Present information clearly to stakeholders and team members.
    Qualifications
      Note: Qualifications listed are guidelines. Other factors may be taken into consideration.
    • College degree in related area of study or equivalent experience.
    • 3-5 years of experience with automated testing.
    • 3-5 years of experience in software development and testing desired.
    • Selenium WebDriver experience required.
    • Working knowledge of Java required.
    • Experience with JMeter or other load and performance testing tools is a plus.
    • Strong analytical skills (ability to define problems, collect data, establish facts, and draw valid conclusions).
    • Solid knowledge of QA testing techniques to determine appropriate number of test iterations and the ability to apply risk-based testing concepts a plus.
    • Experience with Scrum team or other Agile practices preferred.
    Skills
    • Problem Solving
    • Interpersonal Skills
    • Oral Communications
    • Written Communications
    • Organization
    • Detail oriented
    • Accuracy
    • Adaptability
    • Dependability
    • Click here to submit resume

    Product Marketing Manager

    Position Summary
      SMC3 is seeking a high performing candidate for the positon of Product Marketing Manager. SMC3 delivers cloud based SaaS solutions geared to optimize over-the-road freight transportation for manufacturers, retailers, 3PLs and carriers. SMC3 is also an education provider to the supply chain industry hosting conferences, user groups and on-line learning courses. The Product Marketing Manager will have a deep understanding of SMC3 technology products, customer verticals, and competitive landscape. They will be a product evangelist and own the go to market plan for product launches and market communications throughout product life cycles. They will have the ability to grasp and translate technical capabilities into business benefits and develop product positioning, messaging and content that resonates with customers along each stage of the buying process.
    Essential Functions
    • Develop competitive intelligence framework and research, manage and provide key insights that will guide product requirements/positioning and strategic marketing initiatives.
    • Lead and develop product positioning and messaging that resonates with targeted buyers by understanding our brand, customer needs, product roadmap, market trends, and competitive landscape.
    • Create, manage and execute the product marketing strategy and integrated marketing campaigns for new and existing products to optimize reach, customer acquisition and retention.
    • Lead creation of thought-leading product marketing materials and content across digital and print communications such as customer literature, blogs, e-mails, videos, webinars, presentations, web copy, advertisement and trade show/event material.
    • Assess effectiveness of marketing programs on an ongoing basis, and report back to the business on required changes.
    • Collaborate closely with SMC3 marketing team members, agile teams, sales team and client success team to achieve goals.
    Qualifications
    • Bachelor's degree in Marketing, Business Administration or directly related experience required. MBA a plus.
    • 5+ years of product marketing experience preferably in the SaaS environment or supply chain industry.
    • Strong planning and project management skills, with proven ability to oversee complex projects from origin to execution.
    • Exceptional collaboration abilities across multi-functional teams.
    • Strong sense of ownership, work ethic and self-motivation.
    • Experience in these additional marketing areas is a plus: Lead generation, CRM/ marketing automation tools, email marketing, social media and branding.
    • Position is located on-site in Peachtree City, Georgia.
    Skills
    • Problem Solving
    • Interpersonal Skills
    • Oral Communications
    • Written Communications
    • Organization
    • Detail oriented
    • Accuracy
    • Adaptability
    • Dependability
    • Click here to submit resume

    Corporate Security Officer

    Position Summary
      SMC³ is seeking a qualified and certified Armed Security Officer who meets the demand for the highest level of customer service skills and appearance standards along with the strongest commitment to performance excellence in every aspect of security professionalism. All applicants must submit to and successfully pass an extensive background, driving, criminal history and drug screening investigations.
    Essential Functions
      Access Control
    • Monitors CCTV and access control systems to enforce building access policies
    • Maintains high visibility and consistent standards for authorizing access
    • Prepares incident reports and obtains written or oral statements
    • Assists local police agencies during emergencies
    • Provides exit or entry escorts services as needed, for employees and guests
    • Cooperates with law enforcement agencies and its officers or representatives when their activities or investigations are related to on-going investigations being conducted. Works to achieve the highest level of cooperation and efficiency possible
    • Complies with SMC³ values and site-specific directives, orders, assignments, activities, site emergency plans and security plans
    • Visitor Reception
    • Welcomes visitors by greeting them, in person or on the telephone
    • Logs visitors in and out, issues visitor identification credentials and notifies employees of visitor arrival
    • Ensures reception area has continuous staff coverage during business hours
    • Provides exceptional customer service to employees, visitors and inquiries
    • Physical Security
    • Responds immediately to intruders/panic/fire alarms upon activation during working hours
    • Assumes direct role in development and maintenance of SMC³ Physical Security policies and procedures
    • Primary point of contact to respond to and resolve afterhours alarm activations
    • Reports and documents any conditions that might constitute a security or safety hazard
    • Is staff subject matter expert (SME) for Physical Security matters and policy development
    • May be asked to provide security training and handling emergency situations for employees
    • Establishes and maintains relations with local law enforcement agencies
    • Coordinates scheduling and coverage for afterhours security patrols
    • Practices effective problem identification, applying preventative, protective and defensive tactics, techniques and procedures
    • Documents observations in department logs and reports
    • Investigates crimes against the company and coordinates Law Enforcement response
    • Ad Hoc Assigned Duties
    • Other tasks assigned by management, which may include assisting Distribution Services teams during peak workloads, providing assistance on small short-term projects as assigned, etc.
    Qualifications
    • Must be at least 21 years of age
    • High school diploma
    • Minimum of five years’ experience as a Certified Law Enforcement Officer
    • Valid Driver’s license required
    • Must have completed 20 hours firearm training as demonstrated through a certification of successful completion of Firearms Training Course. Must also maintain annual qualification as well as remaining current on policies and procedures given by the local sheriff’s department.
    • Ability to handle confidential matters.
    • Ability to exercise independent judgment; excellent customer service skills.
    • Physically able to perform required responsibilities
    • Must be able to wear body armor
    • Training/Certification in First Aid and CPR is a plus
    • Excellent oral and written communication skills
    • A working knowledge of personal computers and Microsoft Office applications is required
    • Highly motivated and able to work independently
    • Applies sound decision making process within policies and procedures
    Skills
    LOU Openings in Louisville, Kentucky

    QA Testing Engineer II

    Position Summary
      SMC³ is looking for a QA Testing Engineer II to join a specialized team to help build and test a high-quality, innovative and fully performing software. The successful candidate will work in an agile team environment. This position is responsible for supporting testing efforts within an agile team.
    Essential Functions
      Note: The duties listed below serve only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar.
    • Under general supervision, create, execute and maintain manual and automated tests to ensure conformance to the requirements outlined within user stories and team conversations.
    • Under general supervision, create, execute and maintain load tests.
    • Under general supervision, create, execute and maintain performance tests.
    • Under general supervision, communicate defects effectively to product team and work with product owner to ensure they are put into a product's backlog or addressed within a sprint.
    • Under general supervision, work closely with other team members regarding reporting of software defects.
    • Under general supervision, query raw data sources including text files and databases to verify accuracy of product responses.
    • Make recommendations toward enhancing the usability of products.
    • Recommend tactical alternatives in the testing arena.
    • Present information clearly to stakeholders and team members.
    Qualifications
      Note: Qualifications listed are guidelines. Other factors may be taken into consideration.
    • College degree in related area of study or equivalent experience.
    • 3-5 years of experience with automated testing.
    • 3-5 years of experience in software development and testing desired.
    • Selenium WebDriver experience required.
    • Working knowledge of Java required.
    • Experience with JMeter or other load and performance testing tools is a plus.
    • Strong analytical skills (ability to define problems, collect data, establish facts, and draw valid conclusions).
    • Solid knowledge of QA testing techniques to determine appropriate number of test iterations and the ability to apply risk-based testing concepts a plus.
    • Experience with Scrum team or other Agile practices preferred.
    Skills
    • Problem Solving
    • Interpersonal Skills
    • Oral Communications
    • Written Communications
    • Organization
    • Detail oriented
    • Accuracy
    • Adaptability
    • Dependability
    • Click here to submit resume