Contact

Have Questions?

Want more information about our industry-leading LTL data, technology solutions or conferences? Tell us more about your specific needs or questions using the form below.

Customer Support or Inquiries
1-800-845-8090 | Monday – Friday |
8:00 a.m. – 5:15 p.m. ET
How can we help you?
Technical Support
1-800-272-3425 | Monday – Friday |
8:00 a.m. – 8:00 p.m. ET
Before contacting Technical Support browse troubleshooting FAQs by product.

Gather the following information:
  • Which operating system and version are you using?
    From Windows, right click My Computer and select Properties (e.g., Windows 8.1, Windows 8, Windows 7, Windows 10, Windows XP Professional)

  • What is the name and version of your SMC³ application?
    From the SMC³ application click Help » About

  • If connecting from the Internet, which browser are you using?
    From the browser menu click Help » About

CONTACT SMC³

Atlanta Headquarters
653 Lexington Circle
Peachtree City, GA 30269

1-800-845-8090 toll-free
(770) 486-5800 direct

Louisville, KY
200 High Rise Drive, Suite 200
Louisville, KY 40213

1-888-342-6484 toll-free
(502) 962-0900 direct