FULL TIME | PEACHTREE CITY, GA or LOUISVILLE, KY | FULLY REMOTE OR HYBRID
Position Summary
THIS POSITION CAN BE ONSITE, REMOTE, OR HYBRID
The Strategic Account Manager is responsible for developing new business with carriers and shippers in all industries. The Strategic Account Manager will set goals and initiatives to penetrate new customer segments, this is the main goal of the position, as well as increase product usage across the existing customer base. This role will consult with prospects and customers to develop and implement SMC³’s ‘best in class’ transportation pricing, data and technology solutions. Requires solution based, intensive qualification, consultative selling experience and knowledge.
Essential Functions
Business Development & Revenue Growth
Proactively identify and pursue new business opportunities across targeted verticals, leveraging market intelligence and industry trends.
Develop tailored proposals and presentations that articulate the value of SMC³’s solutions, ensuring alignment with client objectives.
Execute full-cycle sales activities, including prospecting, cold calling, qualifying leads, negotiating contracts, and closing deals.
Account Management & Expansion
Serve as the primary point of contact for strategic accounts, fostering long-term partnerships built on trust and value delivery.
Conduct regular business reviews to assess client satisfaction, uncover additional needs, and introduce new products or services.
Collaborate with internal teams to ensure seamless onboarding, implementation, and ongoing support for clients.
Strategic Planning & Market Positioning
Develop and maintain comprehensive account plans that outline growth strategies, revenue targets, and engagement tactics.
Stay ahead of industry developments, competitive offerings, and emerging technologies to position SMC³ as an innovative leader.
Provide thought leadership and consultative guidance to clients on transportation optimization and IT transformation initiatives.
Operational Excellence & Leadership
Accurately forecast sales activity and maintain pipeline visibility to meet or exceed revenue goals.
Prepare pricing proposals, license agreements, and respond to RFQs in compliance with company standards.
Direct and mentor Sales Support staff, ensuring operational efficiency and alignment with strategic objectives.
Coordinate cross-functional resources—including technical teams and subject matter experts—to deliver customized solutions.
Travel & Client Engagement
an and execute travel schedules to maximize face-to-face interactions with clients and prospects; travel up to 40%.
Qualifications
Bachelor’s Degree (preferably in logistics/transportation/business) with 5+ year’s industry experience; Advanced degree a plus
Knowledge of the LTL transportation industry, supply chain and the technology and software packages used to support it
Advanced product knowledge of vertical markets that include carriers, shippers, and Logistics Service Providers is required.
Familiarity with transportation procurement practices and API/EDI solutions is required
Ability to maintain a high level of productivity, manages multiple competing priorities, and works effectively under the pressure of time constraints in a fast-paced, complex collaborative and team-oriented environment
Understand at a high level the overall technology concepts used in today’ business environment; SOA, SLA’s,API’s, REST, Web Services, etc.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
