System Integration Analyst


Position Summary

      We are looking for a passionate and rigorous System Integration Analyst to join a product team that builds, enhances, and maintains a standardized suite of APIs that connects to 3rd party systems. The System Integration Analyst will work with a Product Owner, stakeholders, and the product team to prioritize research and analysis that drive effective business value delivery. The ideal candidate will have knowledge of the transportation industry, specialized in transportation management systems and LTL intricacy. Someone who has strong analytical skills and is comfortable working with software documentation as well as someone to be able to communicate effectively to both a technical and non-technical audience. A successful analyst is adept at demonstrating a contextual understanding of a business problem against the backdrop of 3rd party system capabilities and shortcomings to help the team deliver an effective, scalable solution.

Essential Functions

    • Work independently to perform discovery and analysis of 3rd party APIs and related technologies
    • Create artifacts that define requirements and constraints that will be used by development teams to successfully build integrations to them
    • Manage priority of planned work as well as ad-hoc customer and stakeholder inquiries
    • Participate in business requirements discussions with all stakeholders (customers, business stakeholders, technical team, and product owner) to develop and refine solutions
    • Assist Product Owner with assessing feasibility and business value of proposed features or feature enhancements
    • Assist Product Owner with writing User Stories that include relevant requirements to ensure they are ready for refinement by development teams
    • Provide subject matter expertise to the product team to assist with in-progress feature development and product support activities
    • Support business development activities with knowledge documentation, participation in pre- and post-sale customer meetings, and training of internal, customer-facing teams
    • Contribute to building a culture where continuous improvement of agile processes is in focus


    • Bachelor’s Degree in Information Technology, Computer Science, or equivalent experience, education, and training related to Integration and Data Analysis
    • 2-5 years’ experience as an Integration and Data Analyst or similar role; specifically, analysis/design of web-based software solutions
    • Knowledge and experience of supply chain management
    • Ability to read and understand XML/JSON messages
    • Experience gathering, documenting, and communicating user requirements
    • Experience performing gap analysis and documenting the outcome of cost/benefit analysis
    • Experience with database tools and applications
    • Previous experience with R or Python for data analysis and data extraction, and SQL highly desirable
    • Experience with data visualization and graphics tools such as Tableau for the creation of reports and dashboards is a plus
    • Working knowledge or experience with IBM Rational Team Concert (RTC) preferred
    • Experience with Excel and Microsoft suite (Word, PowerPoint, Outlook, SharePoint)
    • Experience with Lucid Chart a plus
    • Experience writing User Stories and Epics for custom Software development in an Agile environment is a plus


    • Business domain knowledge of transportation industry, specifically supply chain management
    • Excellent written and verbal communication skills
    • Ability to explain issues and resolutions to technical and non-technical staff
    • Analytic, creative, and business-focused problem solver
    • Team player who can build strong relationships at all levels of the organization
    • Strong organizational skills with high attention to detail
    • Ability to manage more than one project at a time
    • Ability to work independently
    • Ability to adapt in a changing workplace
    • Desire to learn and further develop professionally
    • Experience working on a distributed team is a plus
    • Click here to submit resume
      We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

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